Nova IQ is committed to protecting your privacy. This notice explains what personal data (PD) and non-personal data (NPD) we collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. It also explains certain legal rights you have with respect to your personal data.
Definitions
"Non-personal data" (NPD) is information that is in no way personally identifiable.
"Personal data" (PD) means any information relating to an identified or identifiable natural person — one who can be identified directly or indirectly by reference to a name, identification number, location data, online identifier, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person. PD is similar to Personally Identifiable Information (PII) but broader in scope.
A "visitor" is someone who merely browses our website. A "member" is someone registered to use our services. A Service Professional ("PRO") is someone who has signed up to offer their professional services through Nova IQ.
Information We Collect
Generally, you control the amount and type of information you provide to us when using our website. If you do not provide us with enough PD, we may not be able to provide you with all of our products and services. However, you can access and use some parts of our website without giving us your PD.
We collect your PD in the following ways:
- Automatic Information — We automatically receive information from your web browser or mobile device: IP address, browser type, operating system, referring website, and browsing activity on our site.
- Website Cookies — When you enter our website and agree to accept cookies, some cookies may contain your PD.
- User Registration — When you register as a member we collect your name, email address, username, password, and other listed information.
- PRO Registration — When you register as a PRO we may collect your name, email, password, payment information, resume, education, credentials, personal photo, website, calendar information, work experience, and other profile details.
- Chat & Support — When you use our contact or chat features we may collect your email address, name, location, and any information you choose to provide.
How Your Information Is Used
We use the information we receive from you to:
- Provide products and services you have requested or purchased
- Personalize and customize our content
- Make improvements to our website
- Contact you with updates to our website and services
- Resolve problems and disputes
- Send marketing and advertising we believe may be of interest to you
When we communicate with you, we use the email address you provided at registration. You can change your contact preferences at any time through your account settings.
Legally Required Releases of Information
We may be legally required to disclose your PD if such disclosure is:
- Required by subpoena, law, or other legal process
- Necessary to assist law enforcement officials or government agencies
- Necessary to investigate violations of or enforce our Legal Terms
- Necessary to protect us from legal action or claims from third parties
- Necessary to protect the legal rights, property, or safety of our company, users, employees, and affiliates
Disclosures to Successors
If our business is sold or merges in whole or in part with another business, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy notice. We also retain the right to transfer your PD if our company files for bankruptcy and assets are sold to another individual or business.
Retaining and Destroying Your Data
We retain information we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.
Updating Your Data
You can update your PD using services found on your account profile page. You may also contact us directly for assistance. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.
Revoking Your Consent for Using Your Data
You have the right to revoke your consent for us to use your PD at any time. Such an opt-out will not affect disclosures otherwise permitted by law, including: (i) disclosures to affiliates and business partners; (ii) disclosures to third-party service providers; (iii) disclosures to third parties as necessary to fulfill your requests; (iv) disclosures to governmental agencies or law enforcement; or (v) previously completed disclosures to third parties.
To revoke your consent, please contact us.
Protecting the Privacy Rights of Third Parties
If any postings you make on our website contain information about third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified if such postings violate the privacy rights of others.
Do Not Track Settings
Some web browsers have settings that enable you to request that our website not track your movement within our site. Our website does not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.
Links to Other Websites
Our website may contain links to other websites that are not under our control and are not subject to this privacy notice. We have no responsibility for these websites and provide links solely for your convenience. Your use of and access to these websites is solely at your own risk. Please check the privacy notices of these websites to understand how they treat your PD.
Protecting Children's Privacy
Our website is not designed for use by anyone under the age of 18. We do not knowingly collect PD from children under the age of 18. If you are a parent or guardian and believe your child is using our website, please contact us. If we discover that a child is accessing our website, we will delete their information within a reasonable period of time. We do not verify the age of our users nor do we have any liability to do so.
Our Email Policy
You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission, except in the sale or transfer of our business or if our company files for bankruptcy.
Our Security Policy
We have built our website using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties who provide services for us also maintain technical and physical safeguards to protect your PD. When we collect your credit card information, we encrypt it before it travels over the Internet using industry-standard technology for secure online transactions.
Unfortunately, we cannot guarantee against the loss or misuse of your PD or secure data transmission over the Internet because of its nature. We strongly urge you to protect your password and to not share it with anyone. Always log out of our website when finished, especially on shared or public computers.
Use of Your Credit Card
You may have to provide a credit card to purchase products and services from our website. We use third-party billing services and have no control over these services. We use commercially reasonable efforts to ensure your credit card number is kept strictly confidential by using only third-party billing services that employ industry-standard encryption technology. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
Changes to Our Privacy Notice
We reserve the right to change this privacy notice at any time. If we decide to change it, we will post those changes on our website so our users are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email.
In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change. Questions? Please contact us.